Can I send photos before final drawings are ready?
Yes. Photos, material notes, dimensions, weight, and robot model are enough for an initial review. Mark pending drawings clearly so we can return a provisional quote scope.
Contact
Contact / RFQ
Share workpiece details, robot interface, quantity, and customization needs. We will respond with practical engineering and sourcing support.
Inquiry Email
Include workpiece details, target holding force, quantity, and destination.
RFQ Checklist Before You Send
| Required Item | Example | Why It Helps |
|---|---|---|
| Workpiece details | Material, dimensions, thickness, weight | Determines magnetic circuit assumptions and contact area. |
| Surface condition | Dry, oily, coated, burred, stacked, or uneven | Changes pickup reliability, air gap, and release behavior. |
| Holding requirement | Target holding force, safety factor, motion profile | Helps size the gripper against static and dynamic loads. |
| Robot or machine interface | Robot model, flange, mounting drawing, power and signals | Avoids mounting, wiring, and commissioning rework. |
| Quantity and destination | Prototype quantity, annual forecast, country, ship date | Aligns packaging, documents, and shipping plan early. |
What Happens After Inquiry
A complete inquiry helps the first response become useful technical guidance instead of a generic price request. The goal is to identify whether the project can use a standard magnetic gripper, needs custom EOAT review, or should move into sample validation before commercial terms are frozen.
- Engineering pre-check for workpiece fit and data completeness.
- Quote direction with customization, lead-time assumptions, and risk notes.
- Sample scope alignment for holding force, release, and interface validation.
- Production and delivery planning for approved programs.
Common Clarification Questions
How should we handle engineering changes after sample approval?
Use a revision-controlled change request with effective lot, validation impact, and customization scope agreed by both teams.
Can we align on compliance files before mass production?
Yes. Please list required document types in the RFQ stage so they are included in validation, packaging, and delivery planning.
Suggested First RFQ Email Format
If your team needs a fast start, use this structure in the first email. It improves quote precision and reduces clarification cycles.
- Project background and application scenario.
- Workpiece: material, dimensions, thickness, weight, surface condition, and photos or drawings.
- Automation interface: robot model, flange or adapter drawing, available power and control signals.
- Gripping target: holding-force requirement, motion profile, cycle rate, release behavior, and safety factor.
- Commercial scope: prototype quantity, annual forecast, customization needs, destination, and target ship date.
What You Should Review Before Sending RFQ
- Products for architecture-level selection and model-family fit.
- Solutions / Applications for scenario-specific constraints and validation priorities.
- OEM Capabilities for design collaboration, quality controls, and delivery process.
- Engineering Blog for practical checklists you can copy into buyer workflows.
- Include photos, drawings, and current gripper failure notes if your inquiry is replacing vacuum, clamps, or mechanical fingers.
Typical First Response Package
| Output | Purpose | Buyer Action |
|---|---|---|
| Gripper type and customization direction | Narrow viable options against workpiece and interface assumptions. | Confirm baseline gripper path before cost-detail discussion. |
| RFQ clarification list | Close data gaps that affect quotation and lead-time accuracy. | Return missing values and drawing references in one reply. |
| Validation recommendation | Define holding-force, release, and interface test scope for technical sign-off. | Align internal engineering and procurement gates before PO. |